Shipping

Purchasing From Us By submitting your order, you are offering to buy the goods. We will only use your personal details for the purposes of supplying those goods and will only pass those details on to the delivery sub-contractor. Customer credit cards are only charged when your order is ready for dispatch. No property or title of the goods shall pass from chayesmusic.com to the customer until payment has been received in full. UK Customers If your goods do not arrive within 7 days of dispatch, first call or e-mail us to confirm your order has been shipped. Normal delivery time after dispatch is approximately 1 to 2 days. Overseas Customers If your goods do not arrive within 10 days of dispatch first contact us to confirm that your order has been shipped. We can not investigate lost or missing parcels until 10 working days have elapsed. Shipping All records are mailed in strong cardboard envelopes and are sent by recorded delivery where possible. All other orders are shipped in appropriate strong packaging. Shipping Charges Will be calculated on the website for online orders, or quoted by telephone when ordering by mail order.